File a vehicle damage claim

Available by email only

Submit a claim you if feel that your vehicle sustained damage on the Northwest Territories public highway system.

Note: Submitting a claim does not guarantee that you will necessarily receive compensation. Your claim will be thoroughly reviewed and a response will typically be provided within several weeks.

File a claim

  1. Send an email to with the following information:
    • Date
    • Time
    • Location
    • Estimate of damage
    • Description of the incident
    • Witness information
    • Your name and address
    • Phone number
    • Photos (optional)
  2. You may also wish to consider reporting your claim to your own insurer, who may have a contractual obligation to repair your damage right away. Your insurer can then seek reimbursement from the GNWT on your behalf.